Startup Videos

Zendesk: Champions of Many Happy Returns

Posted on Dec 26, 2020

This video showcases various individuals receiving gifts during the holidays and encountering common issues, such as incorrect sizes, uncharged electronics, or unwanted items. It then transitions to them using Zendesk's customer service channels (email, chat, phone) to resolve these issues smoothly, highlighting Zendesk's role in making returns and customer service efficient.

Customer service is everywhere, but most of us don’t notice. That is, not until Aunt Bernice gifts us a pair of size 14 fish slippers. Move over Santa, this is a job for the champions of customer service.